Welcome to ARS (the "Store"). By accessing or using our website and services, you agree to be bound by the following terms and conditions (the "Terms"). Please read these Terms carefully. If you do not agree to these Terms, you may not use the Shop.
1. General Information
1.1 Interpretation and Definition
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
Country refers to: Poland
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ARS (the "Store").
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Service (also referred as "Product" or "Purchase") refers to the Website.
Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to ARS (the "Store"), accessible from https://ars.sellauth.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1.2 These Terms govern your use of our Shop for purchasing digital products and services. By completing a purchase, you confirm that you understand and agree to all the Terms herein.
2. Nature of Digital Products
2.1 All products and services offered in the Shop are digital in nature and are delivered electronically.
2.2 Due to the nature of digital products, all sales are final, and refunds are only issued under circumstances outlined in Section 4 below.
2.3 By purchasing a digital product or service, you acknowledge that it is non-tangible, non-returnable, and cannot be "unshipped" or returned once delivered.
3. Delivery of Products
3.1 Delivery of digital products or services will be completed via email, download link, or other electronic means immediately or within the specified timeframe following purchase.
3.2 The Shop reserves the right to extend the delivery timeframe in cases of unforeseen delays, technical issues, or high demand.
3.3 Delays in delivery do not constitute grounds for a refund unless explicitly agreed upon by the Shop.
3.4 If a customer refuses to wait for delayed delivery, no refund will be provided.
3.5 It is your responsibility to ensure the accuracy of the email address or contact information provided at checkout. The Shop is not liable for delivery errors resulting from inaccurate information provided by you.
4. Refunds and Chargebacks
4.1 Refund Policy
Refunds are issued solely at the Shop's discretion. Refund requests will be considered in the following circumstances:
The digital product was not delivered due to a technical issue caused by the Shop.
The product was defective or incomplete upon delivery.
The refund request was submitted within 24 hours of purchase, provided that the product was not altered, used, destroyed, or otherwise mishandled.
4.2 No Refunds for Buyer’s Remorse
Refunds will not be granted for buyer's remorse, misunderstanding of the product's use, or failure to read the product description, instructions, or system requirements.
4.3 Chargebacks
Filing a chargeback with your payment provider or bank without first contacting us to resolve the issue is considered fraudulent.
We reserve the right to dispute all chargebacks.
Customers filing false or unwarranted chargebacks will be permanently banned from making future purchases.
Legal action may be pursued against users engaging in chargeback fraud to recover losses, including administrative and legal fees.
4.4 Fraud Prevention
The Shop reserves the right to cancel any order suspected of being fraudulent. In such cases, no refund will be provided. The Shop may also blacklist accounts associated with suspected fraudulent activity.
4.5 Refusing Refunds
The Shop reserves the right to refuse refund requests deemed fraudulent, abusive, or in violation of these Terms.
5. License and Use
5.1 All digital products are licensed to the purchaser for personal or agreed-upon use only. Products may not be resold, redistributed, or shared with third parties.
5.2 Violation of licensing terms may result in the revocation of access to the product or service without a refund.
6. Disclaimers
6.1 The Shop makes no guarantees regarding the specific outcomes or results of using the products or services.
6.2 All products are sold "as-is," and the Shop disclaims any warranties, express or implied, to the fullest extent permitted by law.
7. Limitation of Liability
7.1 To the fullest extent permitted by applicable law, the Shop is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the products, services, or website.
8. Privacy and Security
8.1 By purchasing from the Shop, you agree to provide accurate payment and contact information, and you authorize us to process your payment securely.
9. Dispute Resolution
9.1 Any disputes arising from or related to your use of the Shop or these Terms shall be resolved through negotiation. If negotiation fails, disputes will be submitted to binding arbitration in accordance with the laws of Your Country/State.
10. Changes to Terms
10.1 The Shop reserves the right to modify these Terms at any time without prior notice and continued use of the Shop constitutes acceptance of the updated Terms.
11. Modification of Product Terms
11.1 The Shop reserves the right to modify, update, or change the specific terms and conditions of any product, including warranty policies, at any time without prior notice.
11.2 By purchasing a product, you agree to abide by the latest terms applicable at the time of the transaction.
12. Product Activation and Compliance
12.1 Some products may require activation or registration on third-party platforms. The Shop is not responsible for bans, restrictions, or other issues resulting from the improper use of third-party platforms.
12.2 The customer is responsible for ensuring that they comply with all rules and terms of any third-party platform where the purchased product is used.
13. User Conduct
13.1 Users who engage in abusive behavior toward Shop staff or other customers may have their accounts banned and orders canceled without a refund.
13.2 Attempts to manipulate, exploit, or abuse Shop policies (e.g., refund or warranty policies) will result in immediate suspension of access to the Shop.
14. Limitation on Legal Action
14.1 By using the Shop, you agree that any legal claims or disputes arising from your use of our products, services, or website must be resolved through informal negotiation, as outlined in Section 9 (Dispute Resolution).
15. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: [email protected]